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Plumbing · Newcastle, NSW
Whittaker Plumbing
From a Facebook page to 118% more booked calls in three weeks.
Visit the live site- Booked calls (vs prior 30d)
- +118%
- Time to first draft
- 62h
- Mobile Lighthouse score
- 98
The brief
Where they started.
Josh runs a two-van plumbing crew out of Newcastle. The old site was a Facebook business page and a half-broken Wix.
Phone calls were trickling in via word-of-mouth. Anyone who Googled the business hit a half-finished page with no after-hours info, no service area, and no obvious way to call. Trust was leaking before the first ring.
The build
What we shipped.
- Click-to-call hero that fills the viewport on mobile
- Suburb-by-suburb service map drawn from Newcastle postcodes
- After-hours emergency badge that toggles based on time of day
- Reviews block sourced direct from existing Google profile
- Schema markup for LocalBusiness + Plumber so the Knowledge Panel filled in
The result
What changed.
Inside three weeks Josh fielded 118% more calls than the same window on the old site. Two of the new calls became commercial accounts.
“I quoted three jobs off the new site before the old one even came down. Phone calls more than doubled.”
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