1. The service

aibuiltmysite (“we”) builds, hosts, and maintains websites for Australian small businesses (“you”) under a monthly subscription. Hosting is on Cloudflare. Payment is via Stripe in AUD.

2. Build first, pay second

We deliver a complete first draft on a public link before requesting payment. If you choose not to subscribe at that point, the link expires and no charge is made.

3. Subscription

• Billed monthly or annually, AUD, via Stripe.
• Annual billing knocks 17% off the monthly equivalent.
• You may cancel at any time directly from your Stripe receipt or by emailing us.
• On cancellation the site stays live to the end of the current billing period.

4. Delivery

First-draft delivery is normally inside 72 hours of brief receipt. The window can extend with public holidays, missing brief detail, or excessive draft scope. We’ll always tell you in advance.

5. Revisions

Two free revision rounds are included pre-launch. Post-launch edits are unlimited under your active subscription, subject to fair-use bounds (typically < 10 hours per month).

6. Ownership

You own the design, copy, and source code we build for you. We retain no IP claim. On cancellation we’ll provide an export of code and content within 7 business days at no charge.

7. Domains

On the Custom domain plan we cover registration of a single .com.au or .au domain for the first 12 months and renew it on your behalf at-cost thereafter. If you bring your own domain, we connect it free.

8. Refunds

Because the build precedes payment, refunds are limited to: (a) accidental double-charges, and (b) failure to deliver a working site. We process within 7 business days of email request.

9. Liability

Our liability is capped at the amounts paid to us in the prior 12 months. Nothing in these terms excludes Australian Consumer Law guarantees that cannot be excluded.

10. Disputes

Governed by the laws of New South Wales, Australia. We try to resolve every dispute by email first.